Hyatt Guest Relations Manager – Local in AMMAN, Jordan
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Manager is responsible To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Relations Manager. Good problem solving, organizational and interpersonal skills are a must.
Primary Location: JO-AM-Amman
Organization: Grand Hyatt Amman
Job Level: Full-time
Job: Front Office
Req ID: AMM000090
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.