Hyatt Spa Reception Agent (Full-Time/Maternity Leave) in CALGARY, Canada

Description:
We are looking for a Spa Concierge-Maternity Leave Coverage We are looking for a Spa Concierge in our Stillwater Spa to cover a 12 month maternity leave with possibility of extension. The Spa Concierge is responsible for hosting and fostering an atmosphere of calm and relaxation while providing exceptional customer service to our guests while exceeding their expectations. Whether it is a deluxe spa package or an individual spa treatment, the Spa Concierge is someone with a passion for customer service that displays a positive attitude and enjoys making peoples day. The Spa Concierge promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!

This position requires availability to work weekend shift schedule – Sunday and Saturday and a variety of shifts including morning, mid-day and evening.

Responsibilities

  • Scheduling treatments
  • Guest registration and processing payment
  • Providing exceptional service to guests
  • Recommending product and treatment recommendations

    Great Benefits

  • Complimentary hotel nights at Hyatt properties around the world

  • Complimentary meal during shift
  • Discounts at the hotel restaurant and lounge
  • Discounts on Services and Products in our Spa
  • Paid sick days

    Why Hyatt Regency Calgary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

    We Are Energizing: When speaking with our guests, we are dynamic, refreshing and stimulating

    We Are Clever: Here, we do things the smart way, not just the way they’ve always been done before. We’re always thinking one step ahead, satisfying guests’ needs in unique, delightful and surprising ways, as they go through their day.

    We Are Confident: We’re innovators and experts at providing the experiences, care and amenities our guests want, all delivered with enthusiasm and pride. They can feel relaxed and confident because we’ve got everything covered.

    Hyatt associates work in a 24/7 environment that demands exceptional performance and shifts that may change due to business needs, yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

    This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications:

  • Previous Spa or Hospitality experience preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Legal authorization to work in Canada

    Availability to work weekend shift schedule – Sunday and Saturday and a variety of shifts including morning, mid-day and evening

Primary Location: CA-AB-Calgary
Organization: Hyatt Regency Calgary
Pay Basis: Hourly
Job Level: Full-time
Job: Spa
Req ID: CAL002007

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.