Hyatt Shift Leader - Front Office in LONDON, United Kingdom

As a Shift Leader the Andaz London Liverpool Street, I play a key role in ensuring the effective running of the Front Office department by assisting the Guest services Managers. Largely my role is centred on looking after our guests, handling their request or queries, ensuring their comfort and satisfaction and taking action where necessary.

The Front Office team at Andaz is made up largely by the role of the Host; they’re the luggage porter, concierge, receptionist, all things to everyone! We have an extremely dedicated and skilled team therefore much of my day is spent ensuring that my colleagues are confident to do the job they need to do and that they have the support and direction they need from me. We are encouraged to be honest and open creating a happy working environment built on teamwork.

Additional duties include; guest correspondence, coaching and training, administration, cash handling, ensuring accuracy of the data in the property management system.

Working for a brand like Andaz is really exciting, there’s always events happening and the forward thinking nature of the company helps keep things interesting and fresh.

What is the Andaz London Liverpool Street? A 5 Star Luxury Hotel in City of London near Shoreditch including: - 267 newly renovated boutique guest rooms and spacious suites, with luxurious amenities - 7 exciting bars and restaurants, including an authentic Japanese, a relaxed brasserie with bottomless brunch, a seriously chic wine lounge and much more… - 15 distinct spaces ranging from a masonic temple to a grand ballroom, which host private dining, events, meetings and weddings

  • Follow this link: More about Andaz London Liverpool Street!

Being part of AN/d/AZ also means, joining the Hyatt family which has over 679 hotels in over 54 different countries, which is also recognised as a UK Great Place to Work Company!

What is in it for you? - 12 free nights per year of service across Hyatt Hotels worldwide - Employee and Friends & Family rates across Hyatt Hotels worldwide - 1 complimentary night stay for 2 in the ANdAZ (incl. dinner and breakfast) after 6 months of employment - Discounts in our 7 restaurants & bars - Uniform provided and laundered complimentary - Complimentary meals on duty

Please be sure to be eligible to work and live in the UK before applying.

Primary Location: GB-ENG-London
Organization: Andaz Liverpool Street
Job Level: Full-time
Job: Front Office
Req ID: LON003277

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.