Hyatt Executive Housekeeper – Hyatt House in SAN JOSE, California
*This position is for a Dual Executive Housekeeper for Hyatt House & Hyatt Place San Jose Airport. *Hyatt House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning is complimentary to guests. Hyatt House properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.
The Hyatt Place Experience. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. This position will report directly to the General Manager of the hotel.
Duties include but are not limited to: Short and long term planning and management of the hotel's Housekeeping operations Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans Maintain inspection program Follow all safety and security policies and procedures Work closely with all other departments Inspect rooms daily Purchase linens and housekeeping supplies Stay current on latest housekeeping and laundry technology Vendor relations and ensuring proper pricing, delivery, and maintenance Teach, supervise, and mentor multilingual and multicultural staff Ensure OSHA and ADA policies are adhered to Manage turndown service, special needs of VIP Guests, foreign dignitaries, etc. Ensure proper staffing levels for customer service goals Promote Hyatt service standards and procedures
Welcome to our new house, HYATT house!
* Proven ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds. * 4 years or more of progressive hotel Rooms Management experience * With opening hotels, previous hotel pre-opening experience preferred * Service oriented style with professional presentations skills * Hotel/Hospitality degree an asset * Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line * Clear concise written and verbal communication skills in English * Must be proficient in Microsoft Word and Excel * Must have excellent organizational, interpersonal and administrative skills
Primary Location: US-CA-San Jose
Organization: Hyatt House San Jose Airport
Pay Basis: Yearly
Job Level: Full-time
Req ID: SAN021123
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.